> ## Documentation Index
> Fetch the complete documentation index at: https://checkly-422f444a-playwright-vs-cypress-2026.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Send Alerts to Incident.io

> Configure Incident.io integration to create and resolve incidents from Checkly alerts

Checkly integrates with [Incident.io](https://incident.io/) to monitor your alerts and create / resolve incidents in your Incident.io account. Let's get started!

1. Log in to Incident.io and navigate to **Alerts > Sources**, click **New Alert Source** and select "Checkly"."

<img src="https://mintcdn.com/checkly-422f444a-playwright-vs-cypress-2026/f7031muNawQC3JNp/images/docs/images/integrations/incidentio/incident_io_step1.png?fit=max&auto=format&n=f7031muNawQC3JNp&q=85&s=e90b2ab266cd785d4aa186a26893b188" alt="incident.io integration step 1" width="1605" height="1130" data-path="images/docs/images/integrations/incidentio/incident_io_step1.png" />

2. Take note of the URL and API key that Incident.io provides you with, and head over to [Checkly > Alerts](https://app.checklyhq.com/alerts/settings), click **Add more channels** and select **Incident.io**.

<img src="https://mintcdn.com/checkly-422f444a-playwright-vs-cypress-2026/f7031muNawQC3JNp/images/docs/images/integrations/incidentio/incident_io_step2.png?fit=max&auto=format&n=f7031muNawQC3JNp&q=85&s=21ce8bb9f78a2eab57c7c12ff3417472" alt="incident.io integration step 2" width="1605" height="1130" data-path="images/docs/images/integrations/incidentio/incident_io_step2.png" />

3. Copy and paste in the URL and API key and hit **Test Incident.io alert** to verify the connection. On the Incident.io side, you should now see a test alert pop up!

<img src="https://mintcdn.com/checkly-422f444a-playwright-vs-cypress-2026/f7031muNawQC3JNp/images/docs/images/integrations/incidentio/incident_io_step3.png?fit=max&auto=format&n=f7031muNawQC3JNp&q=85&s=6b3b29d77ec7bed290eb9b79ce58f93b" alt="incident.io integration step 3" width="1605" height="1130" data-path="images/docs/images/integrations/incidentio/incident_io_step3.png" />

4. We recommend one last step. Create a new custom attribute on the Incident.io side to grab the Checkly result link from the JSON payload. This will help reference what check result triggered an alert.

<img src="https://mintcdn.com/checkly-422f444a-playwright-vs-cypress-2026/f7031muNawQC3JNp/images/docs/images/integrations/incidentio/incident_io_step4.png?fit=max&auto=format&n=f7031muNawQC3JNp&q=85&s=874b7fd46066bab819ee9627a059627b" alt="incident.io integration step 4" width="1605" height="1130" data-path="images/docs/images/integrations/incidentio/incident_io_step4.png" />

5. Now you are all set up! When an alert is triggered, an incident will be created in Incident.io with the Checkly check result link attached.

<img src="https://mintcdn.com/checkly-422f444a-playwright-vs-cypress-2026/f7031muNawQC3JNp/images/docs/images/integrations/incidentio/incident_io_step5.png?fit=max&auto=format&n=f7031muNawQC3JNp&q=85&s=7d0fa46b227c445d10a36fccd1a7c211" alt="incident.io integration step 5" width="1605" height="1130" data-path="images/docs/images/integrations/incidentio/incident_io_step5.png" />
